Aurecon’s response to COVID-19
Published: 17 March 2020 | Latest update: 25 March 2020
As the COVID-19 situation continues to evolve, Aurecon has enacted further aspects of our response plan to ensure the health, safety and wellbeing of our people, our clients and their families which is our priority at all times.
Our approach also ensures we have business continuity to be able to deliver for our clients and stakeholders in the coming weeks and months.
We have prepared a summary of the key actions we are taking below and are sharing it with our clients and other stakeholders to keep you across this dynamic and fluid situation. As our response continues to evolve, this document will be updated as required.
Our appointed Executive Leadership Team continues to meet three times a week to coordinate our response. It comprises: Chief Executive Officer, Chief Operations Officer, Chief Risk Officer, Chief People Officer and Chief Executives Australia & New Zealand and Asia.
Our appointed Operational Leadership Team continues to meet daily to implement our response. It comprises: Chief Operations Officer, General Counsel, Group Director of Health & Safety and Chief Risk Officer.
We are speaking daily with our company Medical Director, our safety and security partner, International SOS and monitoring advice from authorities.
The latest advice on symptoms and health hygiene have been provided to employees. We maintain a COVID-19 resource hub on our company intranet which includes the latest information from health and government authorities across the geographies in which we do business.
All international and domestic travel has been stopped with senior executive approvals required for business-critical travel.
Self-isolation requirements have also been put in place for those that have recently returned from overseas.
At this stage, we are keeping our Australian offices open, however we have a large number of our staff working remotely. Social distancing is being practiced by those remaining in our offices.
Our New Zealand offices will be closed from Wednesday 25 March in accordance with the New Zealand Government’s restrictions and staff will be working from home.
In Asia, our Manila office is closed to comply with local Government restrictions. All other Asia offices remain open with a mixture of staff working from home remotely, and staff practising social distancing if remaining in our offices.
In Middle East, our offices remain open, however we have a number of staff working remotely, with social distancing being practiced by those remaining in our offices.
All our staff, including those working from home, can be contacted as normal via email and phone.
Our employees are receiving regular updates on the situation and our response. As per above, we also maintain a COVID-19 resource hub on our company intranet which includes the latest information from health and government authorities across the geographies in which we do business. This COVID-19 resource hub is accessible to all people working remotely.
Our teams are being asked to consider whether there are any specific client projects which would be particularly impacted by a disruption to business as usual considering upcoming deadlines or deliverables. We are building contingency plans including how our offices could support each other as a back-up should one need to close.
Where we recognise project delays are possible we are liaising with our clients and partners to ascertain the most appropriate way forward to ensure care of our people and business continuity.
|Working from home
Aurecon already has flexible work practices in place and many employees work from home on a regular basis. We continue to remain connected to our people to ensure their health, safety and wellbeing. We want to reassure you that while working remotely, we are committed to maintaining our high-quality client service levels (including confidentiality) at all times. Your Aurecon contacts remain accessible via email and mobile phone.
Our IT team is continually reviewing and updating guidance to assist for having large numbers of employees working from home at the same time.
A COVID-19 business continuity plan has been prepared with actions for group, regional and local teams to manage the situation and provide guidance on how to respond to specific situations such as an employee being diagnosed with COVID-19.
Aurecon will continue to communicate directly with our people, clients and stakeholders on the implementation of any business continuity measures.
Any enquiries can be submitted to: Aurecon.Media@aurecongroup.com
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