Because People Depend on You
Aurecon Health and Safety: Because People Depend on You

Aurecon’s response to COVID-19

Published: 17 March 2020 | Latest update: 22 April 2020

As the COVID-19 situation continues to evolve, Aurecon has enacted further aspects of our response plan to ensure the health, safety and wellbeing of our people, our clients and their families which is our priority at all times.

Our approach also ensures we have business continuity to be able to deliver for our clients and stakeholders in the coming weeks and months.

We have prepared a summary of the key actions we are taking below and are sharing it with our clients and other stakeholders to keep you across this dynamic and fluid situation. As our response continues to evolve, this document will be updated as required.


Our appointed Executive Leadership Team continues to meet three times a week to coordinate our response. It comprises: Chief Executive Officer, Chief Operations Officer, Chief Risk Officer, Chief People Officer and Chief Executives Australia & New Zealand and Asia.

Our appointed Operational Leadership Team continues to meet daily to implement our response. It comprises: Chief Operations Officer, General Counsel, Group Director of Health & Safety and Chief Risk Officer.

Expert advice

We are speaking daily with our company Medical Director, our safety and security partner, International SOS and monitoring advice from authorities.

The latest advice on symptoms and health hygiene have been provided to employees. We maintain a COVID-19 resource hub on our company intranet which includes the latest information from health and government authorities across the geographies in which we do business.

Travel restrictions

All international and domestic travel has been stopped with senior executive approvals required for business-critical travel.

Self-isolation requirements have also been put in place for those that have recently returned from overseas.


All our offices across ANZ, Asia and Middle East have been physically impacted by the situation, but we continue to mobilise our teams to support our clients at this time.

We are following all local requirements in terms of office closures and have closed offices in New Zealand, Manila, Singapore, Indonesia and Dubai. Staff in these locations are now mostly working from home.

In other locations including Australia, Vietnam, Thailand, Greater China and Hong Kong we have voluntarily implemented measures such as working from home, split teams, staggered working hours and social distancing.

All our staff, including those working from home, can be contacted as normal via email and phone.


Our employees are receiving regular updates on the situation and our response. As per above, we also maintain a COVID-19 resource hub on our company intranet which includes the latest information from health and government authorities across the geographies in which we do business. This COVID-19 resource hub is accessible to all people working remotely.


Our teams are being asked to consider whether there are any specific client projects which would be particularly impacted by a disruption to business as usual considering upcoming deadlines or deliverables. We are building contingency plans including how our offices could support each other as a back-up should one need to close.

Where we recognise project delays are possible we are liaising with our clients and partners to ascertain the most appropriate way forward to ensure care of our people and business continuity.

Working from home

Aurecon already has flexible work practices in place and many employees work from home on a regular basis. We continue to remain connected to our people to ensure their health, safety and wellbeing. We want to reassure you that while working remotely, we are committed to maintaining our high-quality client service levels (including confidentiality) at all times. Your Aurecon contacts remain accessible via email and mobile phone.

Our IT team is continually reviewing and updating guidance to assist for having large numbers of employees working from home at the same time.

Business continuity

A COVID-19 business continuity plan has been prepared with actions for group, regional and local teams to manage the situation and provide guidance on how to respond to specific situations such as an employee being diagnosed with COVID-19.

Aurecon will continue to communicate directly with our people, clients and stakeholders on the implementation of any business continuity measures.

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