Because People Depend on You
Aurecon Health and Safety: Because People Depend on You

Aurecon’s response to COVID-19

Published: 17 March 2020 | Latest update: 28 May 2020

Organisations across the globe are rapidly changing the way they work to maintain business continuity and to support employees, clients and the community to navigate the COVID-19 pandemic together.

Aurecon has enacted its response plan to ensure the health, safety and wellbeing of our people, our clients and their families, which is always our priority.

Our leaders are responding quickly to changing circumstances across the geographies in which we do business. We have mobilised our teams to support our clients as their situations evolve and to ensure they can meet client needs whilst working remotely.

We have prepared a summary of the key actions we are taking below and are sharing it with our clients and other stakeholders to keep you across this dynamic and fluid situation. As our response continues to evolve, this page will be updated as required.


Our appointed Executive Leadership Team continues to meet regularly to coordinate our response. It comprises: Chief Executive Officer, Chief Operations Officer, Chief Risk Officer, Chief People Officer and Chief Executives Australia & New Zealand and Asia.

Our appointed Operational Leadership Team continues to meet weekly to implement our response. It comprises: Chief Operations Officer, General Counsel, Group Director of Health & Safety and Chief Risk Officer.

Expert advice

We are speaking regularly with our company Medical Director, our safety and security partner, International SOS and monitoring advice from authorities.

The latest advice on symptoms and health hygiene have been provided to employees. We maintain a COVID-19 resource hub on our company intranet which includes the latest information from health and government authorities across the geographies in which we do business.

Travel restrictions

All international and domestic travel has been stopped with senior executive approvals required for business-critical travel.


All our offices across Australia & New Zealand, Asia and Middle East have been physically impacted by the situation but we continue to operate as usual for our clients.

We are following all local requirements in terms of office closures and have closed offices in Manila, Singapore, Indonesia and Philippines. Staff in these locations are now mostly working from home.

In other locations including Australia, New Zealand, Vietnam, Thailand, Greater China, Hong Kong, Dubai, Abu Dhabi and Qatar our offices are open with a limited amount of staff working from the office. In line with local government restrictions being eased, we are implementing a slow measured approach to increasing staff numbers returning to the office where we can.

Through this next transition period most of our people will continue to work from home until we can be assured that they can move about safely. Split teams, staggered working hours and physical distancing are also being implemented. All our staff, including those working from home, can be contacted as normal via email and phone.


Our employees are receiving regular updates on the situation and our response. As per above, we also maintain a COVID-19 resource hub on our company intranet which includes the latest information from health and government authorities across the geographies in which we do business. This COVID-19 resource hub is accessible to all people working remotely.


Our teams have been asked to stay in close contact with clients while working through any impacts to client projects by a disruption to business-as-usual considering upcoming deadlines or deliverables.

Where we recognise project delays are possible, we are liaising with our clients and partners to ascertain the most appropriate way forward to ensure care of our people and business continuity.

Working from home

Aurecon already has flexible work practices in place and many employees work from home on a regular basis. We continue to remain connected to our people to ensure their health, safety and wellbeing. We want to reassure you that while working remotely, we are committed to maintaining our high-quality client service levels (including confidentiality) at all times. Your Aurecon contacts remain accessible via email and mobile phone.

Our IT team is continually reviewing and updating guidance to assist for having large numbers of employees working from home at the same time.

Business continuity

Our COVID-19 business continuity plans are in place across the group. Operational readiness has successfully been actioned through our regional teams, enabling us to quickly respond to government escalation announcements and procedures.

Returning to the office

Whilst relaxing of local government restrictions is a key consideration in de-escalation and developing business resumption plans, responding only to those may not necessarily satisfy our health and safety obligations to our people, our clients and their families. Our regional teams have in place local business resumption plans that outline how and when we manage the slow and measured transition of getting our people back into the office.

Aurecon will continue to communicate directly with our people, clients and stakeholders on the implementation of any business continuity measures.

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