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Harnessing engagement, social value and change

The expectation for organisations and places to deliver positive social outcomes and enable people to thrive is fast becoming a non-negotiable factor for success. Realising these outcomes demands early, thoughtful and informed consultation with both communities and stakeholders. Without these traits, places, infrastructure projects, teams and organisations limit their success and put projects and business outcomes at risk.

Effective engagement, social value and change strategy, and delivery, can inform go-no-go decisions on investment, de-risk complex negotiations and transform organisations and teams. Internal resources can be reorganised to deliver business outcomes and projects effectively, while also delivering infrastructure that creates positive social outcomes and is welcomed by the communities we serve.

We create thriving environments that drive change

People transformation and change is about shaping the future for organisations and communities in which they operate, creating an environment in which stronger outcomes are achieved and people thrive.

Leaders are navigating particularly tumultuous and changing business and societal landscapes. Flexible working practices, the war for talent, an uncertain global political and economic climate, increasingly complex infrastructure projects, together with social sentiment all have significant impacts on organisational strategy, decision-making and success.

Aurecon partners with clients to design and implement organisation models and people strategies that enable great outcomes to be achieved through high-performance teams, partnerships and businesses.

During periods of change, we assess the existing landscape and work with our clients to shape and transform teams, projects, and organisations to enable success and create lasting social value in which people thrive.

We communicate and engage with stakeholders differently

Best practice communications and stakeholder engagement ensures communities, stakeholders and customers are engaged, involved, and informed about the decisions that impact them, creating and delivering better project and social outcomes. This is crucial in the successful design, development and delivery of infrastructure, and is especially important when connecting these assets to strategy.

When Aurecon leads communications and stakeholder engagement activities, we work with our partners and their communities to enable two-way dialogue, at the right time. We speak with, listen to, and collaborate alongside stakeholders to mitigate social risk and design and implement communication strategies that help realise the best possible outcomes for the community and for business.

We are passionate about delivering infrastructure that lives within communities and enhances the natural environment, rather than infrastructure that communities must simply live with.

We create social value

Delivering social value is all about social sustainability – improving community wellbeing and resilience for current and future generations. It is about understanding the communities in which we work and guiding major infrastructure and property projects to optimise social and economic outcomes and deliver long-term community benefits.

As social researchers and strategists, we use a range of tools – including social impact assessment, social infrastructure studies, and social value strategies and measurement frameworks – to deliver evidence-based responses to community needs and aspirations, to improve people's lives from a wellbeing, social justice and equity perspective.

Through this work, we also enable our clients to demonstrate their commitment to ESG (environmental, social, governance) and shared value within communities.

How we deliver

Across all our areas of specialisation, we deliver digitally and visually enabled communication, engagement, social value and transformation strategies. We balance local knowledge with international best practice and draw upon digital tools and insights to enable faster and better decision-making, which we deliver with a true lens of inclusion and diversity. We deliver through Aurecon’s IDEAL Principles (Inclusive, Diverse, Equitable, Accessible, Linguistics) to enable inclusive services and projects.

Our capability and service offerings:

Shaping the future for organisations and communities, creating an environment where business and social outcomes are achieved and people thrive.

  • Organisation transformation program design and implementation
  • Organisation effectiveness
  • Operating model & organisation design
  • People and talent strategies
  • Future capabilities & strategic workforce planning
  • Partnering for success (ISO 44001)
  • Leadership growth and capability uplift
  • Culture & Values definition & program development
  • Change strategies, interventions and operational readiness

To build and develop high-performing organisations, teams and leaders, contact our Transformation & Change Lead Ben Houkamau.

Recognising the lived experience of communities, stakeholders and customers by ensuring they are engaged, involved and informed in decisions that impact them, creating stronger business and social outcomes.

  • Social risk mitigation
  • Community outrage management
  • Strategic communications
  • Project/ program social licence
  • Community sentiment analysis
  • Government relations and public affairs

To engage and inform communities, stakeholders and customers, contact our Communications Lead, Kylie Cochrane.

Partnering to achieve positive social outcomes, with frameworks for value creation and capture, leaving a legacy beyond the delivery of assets in the community.

  • Social performance: defining and measuring social outcomes and benefits
  • Social value/ benefits strategies
  • Social Impact Assessment
  • Social procurement
  • Social governance frameworks and due diligence (ESG)
  • Community transition planning (incl asset closure)

To realise positive social outcomes, contact our Social Value Lead Nicole Walton.

Aurecon's Advisory Expertise

Partnering with clients across a range of markets, our global integrated advisory offerings help shape your assets for competitive advantage.

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Get in touch with our people

Or contact an office near you.
Nicole Walton - WA Lead, Communication & Stakeholder Engagement
Nicole Walton

Engagement & Change Advisory Practice Leader – Australia

Sarah Ropata, Aurecon
Sarah Ropata

Engagement & Change Advisory Practice Leader – New Zealand

Kylie Cochrane is Aurecon’s Global Lead for Communication and Stakeholder Engagement
Kylie Cochrane

Principal, Engagement & Change Advisory – Australia

Julie Harrison, Aurecon
Julie Harrison

Managing Director, Water & Environment – Australia

We would love to work with you to bring your ideas to life, so get in touch and we'll get back to you.

Or contact an office near you.