We create positive social impact

Across all our areas of specialisation, we balance local knowledge with international best practice and draw upon digital tools and insights to enable faster and better decision-making, which we deliver with a true lens of inclusion and diversity.

People and organisation

Creating an environment that enables thriving teams, partnerships and organisations, through successfully navigating changing business situations:

Operating model
Organisational design and realignment
People and talent strategies
Future capability and Strategic Workforce Planning
Partnering for success
Leadership growth and capability uplift
Mergers & Acquisitions ‘people’ due diligence
Culture cascade
High Performance Teams design and delivery
Employee value proposition

To build and develop high-performing organisations, teams and leaders, contact our people and organisation lead Julie Harrison.

Strategic change

Designing and implementing future-shaping internal and external facing change strategies:

Change strategy, change management and business readiness
Change impact assessments
Change leadership
People transformation program design and implementation
Community transition
Culture programs
Interface management

For successful change advice, contact our strategic change lead, Susan Mullard.

Social value

We partner with clients, governments and stakeholders to create positive social outcomes, with frameworks for value creation and capture, leaving a legacy beyond the creation of assets in the community:

Social performance: defining and measuring social outcomes and benefits
Social value/benefits strategies
Social Impact Assessment, including Social Impact Management Plans
Social procurement strategies
Social governance frameworks and due diligence in relation to Environmental Social Governance (ESG)
Social infrastructure studies and strategies
Social licence advice

To realise positive social outcomes, contact our social value lead, Allison Heller.

Digital engagement

Delivering digitally enabled engagement strategies, using tools and specialist expertise for insight generation:

Data gathering, analysis and insight generation
Digital engagement capability building
Visualisation and video animation
Gamification
Digital led engagement campaigns

For informed and data-led decision-making through modern day engagement delivery methods, contact our digital engagement lead, Dave Sweeney.

Strategic communications

Designing and implementing communications strategies (both internal and external facing) that are future shaping:

Internal and external communications
Public relations-engagement campaigns
Communications audits
Government relations
Public affairs
Traditional and social media
Copywriting
Visual communications
Building the narrative
Crisis communications

To engage and inform communities, stakeholders, customers and media, contact our strategic communications lead, Nikki Angelucci.

Mitigating social risk

Proactively mitigating social risk to ensure effective engagement, designing out community and stakeholder issues to avoid program delays:

Project and program social license
Stakeholder engagement (internal and external)
Community engagement
First Nations (Indigenous and Māori) Engagement
Interface management
Placemaking and precincts
Disaster planning, resilience and recovery

To avoid program delays through proactive community engagement, contact our mitigating social risk lead, Claire Holster. In New Zealand, contact Sonya Leahy.

Managing community outrage

Managing community outrage that results when social risk has not been successfully addressed:

Project and program social license
Stakeholder engagement
Community engagement
Community sentiment analysis
Behavioural insights and interventions
Reputation management

To manage community sentiment and reputation, contact our community outrage lead, Taryn Woods. For New Zealand based community outrage management, contact Norma Kloosterman.

Accessible, equitable and inclusive engagement and change

Guided by the principles of accessibility and inclusion our Engagement and Change services are always delivered in a manner that is accessible, inclusive, equitable and considers First Nations Engagement protocols.

To deliver through more inclusive projects and products, contact Belinda Coleman.

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