At Aurecon, we’re aware that the corporate world we inhabit changes at an exponential rate.
We recognise that we need to challenge ourselves to build a culture of digital readiness and innovation within our own company.
As we ensure that our own process of digitisation continually improves, our knowledge deepens and we are using this to help our clients digitise their businesses across energy and resources, infrastructure and the built environment.
To better understand how we can help our clients, we spoke at length to a broad group of professionals across many organisations, industries and countries and asked them to share their thoughts on how digital technologies would shape and change their organisations in the future.
During these in-depth interviews we captured feedback and undertook a thematic analysis of what we learned. We’d like to share with you some of the key insights from this research as useful consideration to inform your roadmap to take charge of your own digital future.
When doing so, we recommend organisations take a zoom lens approach across McKinsey’s three horizons and we invite you to contact a member of our digital team to explore this with you.
We live in a digital world. From the moment we wake up and turn on our digital radios till we put down our smart phones at night, we are digitally connected. And for every digital interaction you can notice, there are millions of digital conversations you can’t. For some, this invisibility feels like losing control. For those who are willing to fully embrace digital possibilities, nothing feels more powerful.
But it’s easy to see how digital conversations can be confusing as some of the terminology is often misused. For example, sometimes the word ’digital’ is incorrectly used as a noun instead of an adjective. ‘Digital’ can, therefore, only be defined by its context. ‘Digital’ is, in its simplest form, an electronic way of completing a task. So, in the world of communications, a digital device is one that can convert data into electronic signals. And digital computers are machines that store and process information using a binary system.
In general terms, a digital system is one that replaces something that previously worked in a manual or analogue way and the process of digitisation enables greater efficiency and effectiveness through an electronic means.
People use the term ‘digital’ in many different ways. Some organisations use it broadly to describe making existing processes and systems more efficient, while for others it’s about working towards a future where people’s roles will be entirely different. Some use it more narrowly to describe an electronic function or a new way of working.
As a company you can’t just go ‘digital’, you need to define what needs to be digitised.
We believe organisations need to look at their digital needs today, tomorrow and in the future. McKinsey’s Three Horizons model gives us a succinct way of talking about this landscape of digital opportunities.
The first horizon, the foreground, is the here and now. When thinking about infrastructure, for example, we ask: How can we leverage digital engineering to deliver more effective and efficient infrastructure outcomes? The second horizon, the midground, relates to the emerging opportunities such as intelligent buildings, which has the potential to deliver significant benefits. The third horizon, the as yet unknown future, is where there is likely to be the greatest opportunity to disrupt or be disrupted.
A zoom lens gives you the ability to look at all three, changing your focus quickly and easily, as needed so you can concurrently manage your current and future opportunities.
It’s essential to use the zoom lens to focus close up on the foreground right now. It’s here that you can assess what digital tools and applications will increase productivity and profitably in the short term.
While you must always keep one eye on the here and now, you need another to look ahead and plan for a future, which is only predictable in its uncertainty. By using the zoom lens approach, you can quickly shift focus between the present and the future and stay updated on emerging trends and new technology. By being agile, you will be able to turn disruption into opportunity.